My main issues:
- The entertainment system. You can't pick and choose what you want, all the films and programmes are shown on a loop. If you miss the first half an hour of a film, you'll have to wait until the end for it to swing back round again. Rubbish, especially on a 7.5 hour flight.
- The food. DIRE. I was served some slop which was supposed to be chicken in ginger sauce on the outward journey. On the return I had wised up and requested a low-calorie meal instead (chicken breast with pureed carrots - a vast improvement. And you get it ten minutes into the flight leaving more time for wine drinking and snoozing)
- The plane. So old it had ashtrays in it.
I don't want to sound like a travel snob, but if i have the choice in future, I'll be flying Emirates all the way.